• Security & Confidentiality
  • HIPAA & HITECH
  • 256-bit SSL Encrypted Sessions are live connections directly between the 2 users via the internet browser (Chrome or Firefox) on the secure platform.

    Stored data encrypted at location in a separate database with military-grade security and website monitoring. 256-bit SSL encryption during transit. Same level encryption at rest (database encrypted AES ciphers).

    Disaster recovery procedures & offsite backups. User Authentication Procedures. Web Application Firewall. Optional Geographic block. Suspicious Activitiy Detection & Blocking.

  • Patient Communication
  • Live Support Options
  • Secure Video Consultation Meetings & Private Instant Messaging.

    No downloads or plugins required via the internet browser (Chrome).

    Multiplatform: Windows, Mac, iOS, Android.

    Patients are not required to register and no patient data is stored.

  • Clinical Collaboration
  • Private Workspace
  • Combine clinical collaboration with the ability to assimilate information in context and respond in real time and transform your healthcare services.

    Live Feed, Private Message Inbox, File Storage, Event Scheduling, Open WorkGroup Discussion, Private WorkGroup Discussion, Multiple User Video Conference, Colleague Forum, Photo Sharing, Video Sharing, Helpdesk.

    Discussions, questions, ideas, brainstorming, etc. all take place around the pertinent files, projects or messages, providing context, a discussion history, full transparency and the ability to provide a unique array of benefits in a healthcare environment.

DoctorSee.Me Privacy Policy


Last revision: May 24th 2019<p>

Privacy – DoctorSee.Me Limited<p>

Reviewed May 24th 2019<p>

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. <p>



Topics:<p>

What data do we collect?<p>

How do we collect your data?<p>

How will we use your data?<p>

How do we store your data?<p>

Marketing<p>

What are your data protection rights?<p>

What are cookies?<p>

How do we use cookies?<p>

What types of cookies do we use?<p>

How to manage your cookies<p>

Privacy policies of other websites<p>

Changes to our privacy policy<p>

How to contact us<p>

How to contact the appropriate authorities<p>



What data do we collect?<p>



DoctorSee.Me collects the following data:<p>



Personal identification information (Name, email address, phone number, etc.)<p>





How do we collect your data?<p>



You directly provide DoctorSee.Me with most of the data we collect. We collect data and process data when you:<p>



Register online or place an order for any of our products or services.<p>

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.<p>

Use or view our website via your browser’s cookies.<p>

How will we use your data?<p>



DoctorSee.Me collects your data so that we can:<p>



Process your order and manage your account.<p>

Contact you with special offers and sales of our products and services we think you might like.<p>



When DoctorSee.Me processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.<p>

Marketing<p>



DoctorSeeMe would like to send you information about products and services of ours that we think you might like.<p>



If you have agreed to receive marketing, you may always opt out at a later date.<p>



What are your data protection rights?<p>



DoctorSeeMe would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:<p>



The right to access – You have the right to request DoctorSee.Me for copies of your personal data. We may charge you a small fee for this service.<p>



The right to rectification – You have the right to request that DoctorSee.Me correct any information you believe is inaccurate. You also have the right to request DoctorSee.Me to complete the information you believe is incomplete.<p>



The right to erasure – You have the right to request that DoctorSee.Me erase your personal data, under certain conditions.<p>



The right to restrict processing – You have the right to request that DoctorSee.Me restrict the processing of your personal data, under certain conditions.<p>



The right to object to processing – You have the right to object to DoctorSee.Me’s processing of your personal data, under certain conditions.<p>



The right to data portability – You have the right to request that DoctorSee.Me transfer the data that we have collected to another organization, or directly to you, under certain conditions.<p>



If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:<p>



Or write to us: This email address is being protected from spambots. You need JavaScript enabled to view it.



Cookies<p>

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology <p>



For further information, visit allaboutcookies.org.<p>



How do we use cookies?<p>



DoctorSee.Me uses cookies in a range of ways to improve your experience on our website, including:<p>



Keeping you signed in<p>

Understanding how you use our website<p>

What types of cookies do we use?<p>



There are a number of different types of cookies, however, our website uses:<p>



Functionality – DoctorSee.Me uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.<p>

Advertising – DoctorSee.Me uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. DoctorSee.Me sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.<p>

How to manage cookies<p>



You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.<p>



Privacy policies of other websites<p>



The DoctorSee.Me website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.<p>



Changes to our privacy policy<p>

DoctorSee.Me keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 November 2019.<p>



How to contact us<p>



If you have any questions about DoctorSee.Me’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.<p>



Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.





How to contact the appropriate authority<p>



Should you wish to report a complaint or if you feel that DoctorSee.Me has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.<p>



Email: This email address is being protected from spambots. You need JavaScript enabled to view it.<p>





As the healthcare professionals providing online medical services through DoctorSee.Me (the “Healthcare Professionals”, “us”, “we”, “our”), we understand that information about you and your health is personal. Because of this, we strive to maintain the confidentiality of your health information. We continuously seek to safeguard that information through administrative, physical and technical means, and otherwise abide by applicable law and guidelines. <p>

We are required by law to: <p>

  • Maintain the privacy of your health information.<p>

  • Provide this Notice of our duties and privacy practices.<p>

  • Abide by the terms of the Notice currently in effect.<p>

  • Tell you if there has been a breach that compromises your health information.<p>

We reserve the right to change our privacy practices, and make the new practices effective for all the information we maintain. Revised notices will be posted on the DoctorSee.Me website.<p>

If you believe that your privacy has been violated, you may file a complaint with us or receive more information: This email address is being protected from spambots. You need JavaScript enabled to view it.<p>

This Section of our Privacy Policy explains how we collect, use, and disclose information from and/or about you when you use the Site or the Services.<p>

DOCTORSEE.ME WILL BE TRANSMITTING ENCRYPTED PERSONAL, MEDICAL AND HEALTH-RELATED INFORMATION BETWEEN YOU AND YOUR HEALTHCARE PROVIDER. BY USING THE SITE, YOU AGREE THAT WE CAN COLLECT AND USE YOUR PERSONAL AND OTHER INFORMATION AS DESCRIBED IN THIS SITE PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE DOCTORSEE.ME (DR.SEE.ME). <p>

When we use the term “Personal Information” in this Privacy Policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information. When we use the term “De-Identified Information”, we mean information that is neither used nor intended to be used to personally identify an individual. Lastly, when we use the term “Cookies”, we mean the small pieces of information that a Site sends to your browser while you are viewing a website.<p>

The Personal information we collect or maintain may include:<p>

  • Your name, age, email address, username, password, and other registration information.<p>

  • Health Information that you provide us, which may include information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health-related information.<p>

  • Health information about you prepared or obtained by the Healthcare Professionals(s) who provide clinical services through DoctorSee.Me software such as medical and therapy records, treatment and examination notes, and other health-related information.<p>

  • Billing information that you provide us, such as debit/credit card information.<p>

  • Information about the computer or mobile devices you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site.<p>

  • Other information you input into the Site or related services.<p>

We may use your Personal Information for the following purposes (subject to the restrictions relating to the use of Health Information described in Section I):<p>

  • To provide you with the Services.<p>

  • To improve healthcare quality through the performance of quality reviews and similar activities.<p>

  • To create De-identified Information such as aggregate statistics relating to the use of the Services.<p>

  • To notify you when Site updates are available.<p>

  • To market and promote the Site and the Services to you.<p>

  • To fulfill any other purpose for which you provide us Personal Information.<p>

  • For the purposes described in Section I relating to the use of Health Information.<p>

  • For any other purpose for which you give us authorization.<p>

We may also disclose Personal Information that we collect or you provide<p>

  • To our subsidiaries and affiliates.<p>

  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.<p>

  • As required by law, which can include providing information as required by a court order.<p>

  • When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.<p>

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of DoctorSee.Me’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.<p>

  • For any other purpose disclosed by us when you provide the information.<p>

As you use the Site or the Services, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:<p>

  • Site Activity Information. We may keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site. <p>

  • Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type, connection speed and access times (collectively, “Anonymous Information”). <p>

  • Real-Time Location. Certain features of the Site use GPS technology to collect real-time information about the location of your device so that the Site can connect you to a Healthcare Professional who is licensed or authorized to provide Services in the state where you are located. <p>

  • Mobile Services. We may collect non-personal information from your mobile device or computer. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the application(s) and information about the type of device or computer you use. In addition, in the event our application(s) crashes on your mobile device we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our application(s). <p>

  • Analytics Tools. We use tools such as Google Analytics and Mixpanel to help analyze how users use the Site. Google Analytics and Mixpanel use Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get to improve our Site and Services. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/. Mixpanel’s ability to use and share information it collects about your visits to the Site is restricted by the Mixpanel Terms of Use located at https://mixpanel.com/terms/ and the Mixpanel Privacy Policy located at https://mixpanel.com/privacy/. You can opt-out of Mixpanel’s automatic retention of data collected through your browsers while on our Site by clicking on this link https://mixpanel.com/optout/. To track opt-outs, Mixpanel uses a persistent opt-out cookie placed on your devices. <p>

We may use De-Identified Information created by us without restriction.<p>

This Site Privacy Policy applies only to information we collect through the Site and in email, text and other electronic communications set through or in connection with the Site. This Site Privacy Policy DOES NOT apply to information collected by any third party. When you click on links on the Site you may leave our Site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.<p>

You may request deletion of your Personal Information by us, however, we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our services. Once we disclose some of your Personal Information to third parties, we may not be able to access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. After we delete Personal Information, we may retain De-Identified Data and will continue to use De-Identified Data as permitted under this Site Privacy Policy.

We employ reasonable physical, electronic and managerial security methods to help protect against unauthorized access to Personal Information, such as encryption. But please be aware that no data transmission over the Internet or data storage facility can be guaranteed to be perfectly secure. As a result, while we try to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit to us.<p>

We may change this the Site Privacy Policy from time to time in the future. We will post any revised version of the Site Privacy Policy on this page. Continued use of our Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. By using the Site, you are agreeing to our collection, use and disposal of Personal Information and other data as described in this Site Privacy Policy, both as it exists now and as it is changed from time to time.<p>